INCIDENT RESPONSE

NCS’s Incident Response service is designed to help organizations proactively manage risks and respond effectively to cybersecurity incidents. As one of the most experienced teams handling incidents for organizations and businesses across Vietnam, NCS offers a comprehensive capability framework that covers all phases: preparation, detection, containment, eradication, and recovery. The goal is to minimize damage, reduce downtime, and restore systems swiftly.
In addition, NCS provides training programs, realistic simulation exercises, and continuous updates on the latest attack techniques, helping organizations enhance their response readiness for any situation.
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NCS’s Incident Response service is designed to help organizations proactively manage risks and respond effectively to cybersecurity incidents. As one of the most experienced teams handling incidents for organizations and businesses across Vietnam, NCS offers a comprehensive capability framework that covers all phases: preparation, detection, containment, eradication, and recovery. The goal is to minimize damage, reduce downtime, and restore systems swiftly.
In addition, NCS provides training programs, realistic simulation exercises, and continuous updates on the latest attack techniques, helping organizations enhance their response readiness for any situation.

SERVICE FEATURES

Comprehensive Data Collection and Processing

Collect data from network traffic, device logs, servers, and existing security solutions. Data can be extracted via SIEM systems or direct device access for analysis.

Use a combination of IOC-based (Indicators of Compromise) and TTP-based (Tactics, Techniques, and Procedures) approaches to detect intrusions, attack behaviors, and hidden threats within the system.

Analyze collected signals to identify attack behaviors, assess impact levels, and activate appropriate response procedures tailored to specific scenarios.

Classify incidents into four levels based on impact scale and potential data leakage, determining suitable response scenarios and controlling damage effectively.

WHY DO ORGANIZATIONS AND BUSINESSES

USE INCIDENT RESPONSE?

Rapid Response and Timely Recovery
24/7 monitoring and a team of experts allow NCS to respond immediately upon incident detection, minimizing downtime and restoring business operations quickly.

Minimized Damage and Brand Protection
Fast containment and recovery measures help prevent the spread of incidents, reduce losses, and maintain customer and partner trust.

Compliance and Legal Readiness
Services are delivered according to international standards, with post-incident reporting and assessments to ensure transparency and compliance with current security regulations.
Continuous Defense Improvement
Post-incident evaluations and updates on the latest technologies help organizations strengthen their response capabilities and system protection over time.

Cost Efficiency and Stable Operations
Early detection and rapid resolution reduce financial losses while supporting stable, long-term system operations.